Patient Reviews
Patient Reviews
At Oral and Facial Surgery of the Shoals, we understand how important it is to feel confident and comfortable with your care. Over the years, we've helped many patients in Sheffield and Florence, AL, find solutions to their oral and facial concerns, achieving results that truly matter to them. Don't just take our word for it — read through the testimonials from patients who have experienced the difference our care can make. Their stories show how we're able to help people just like you regain their health, comfort, and confidence.
"I was very pleased with their professionalism. Everyone was knowledgeable about my procedure. I had an excellent result. I was seen at both offices. Dr. Frederick was great, and so were his nurses; I felt very confident in their knowledge and expertise."
"Nicest folks down there at the Florence office. Dr. Jonathan Frederick, D.M.D., M.D. is such a treasure for our area. He's smart, thoughtful and explains his findings in a way that's easy to understand. I took my son there to have his wisdom teeth removed and they are great with children and I went for something myself and they are also great with adults!"
"Everything was a 5 star experience! Staff were wonderful and easy to communicate with. Dr Frederick was professional, but also very kind and easy to talk to. Loved them all! Would highly recommend!Rhonda Allen Holley"
"I’m currently just over 24 hours following a tooth extraction and implant. No pain, no swelling and I was able to get off my pain pills today as well! Procedure took about 30 minutes- spoke with the kind Nurse, for a few minutes, spoke with Dr. Frederick he said this will make you sleepy as he put the magic potion in my veins. I fell asleep, took a nap and the procedure was over.Thank you Dr. Frederick, the Nurse, Secretary, and Technician for their time and talents yesterday!Have no fear folks, they’ll have you on your way to grill of the year in no time!A true blessing to the Shoals!Thank y’all again!Brandon"
"I really enjoyed the work done very nice and liked doctor Frederick and his nurse assistance i will highly recommend this location"
"My visit with Dr. Frederick and the entire staff was a positive experience. Everyone was profession and very friendly. Dr. Frederick did a great job explaining my procedure, I’m glad that they were recommended to me by Dr. Wilson!"
"Everything was a 5 star experience! Staff were wonderful and easy to communicate with. Dr Frederick was professional, but also very kind and easy to talk to. Loved them all! Would highly recommend!"
"We had the best experience at Oral Facial of the Shoals. Dr. Frederick & the team was great with my 9 year old daughter!"
"Dr Frederick is a pleasure to work with. He has done eleven implants and every one of them came with no problems. I would recommend him to any one that needs dental surgery or implants. Two weeks checkup on last implants went well and everything was as expected."
"Excellent care and Dr. Frederick was exceptional"
"LOVE THIS PLACE!!! Dr. Frederick is one of the best skilled oral and maxillofacial surgeon, and his staff is wonderful as well. Can't go wrong by going to him. I Definitely would recommend Dr. Frederick."
"Dr. Frederick is so great. The entire experience was as good as it could possibly be. I would recommend to anyone having oral surgery."
"Dr. Frederick and his team are the best! They made me feel so comfortable and calm!"
"Dr Frederick and his staff are wonderful! I had great results! Thank you all! I have always been grateful of their work. So proud to have Dr Frederick in my area"
"We had an after hours emergency. Dr Frederick was quick to return our call and met us at the office within 5 minutes. Thank you so much for the excellent care and service."
"Thus far I have only had a consultation with Dr Frederick and the wonderful woman who took my X-ray and did all the intake work. They both were extremely welcoming and definitely put me at ease. Hopefully everything goes as well when it’s time to pull a tooth. Thanks to you both."
"Dr Frederick and his team are great! Fun, caring, and conscientious."
"I went in for a consultation before having 3 teeth extracted, very uneasy and uncertain. The first thing I told Dr. Frederick was I just wanted peace of mind. Between him and his nurse Erin, that’s exactly what I got and I feel good about my appointment the end of December. Everyone was kind and friendly and compassionate."
"Dr. Frederick is awesome, the staff was great,"
"I had an implant done by Dr Jonathan Frederick. Everything went perfectly! He is professional yet compassionate. So are his nurses. The office is wonderful with billing and insurance. I drove over an hour to go here and would drive further if needed!!!"
"Dr Frederick and his staff were so nice to me. I would highly recommend him !!! I had a great experience with my surgery."
"Dr. Johnathan Frederick and his team at Oral & Facial Surgery Of The Shoals are an exemplary standard of patient care-professional, yet personable, caring and accommodating. I highly recommend Dr. Frederick and the entire staff at Oral & Facial Surgery Of The Shoals for all dental and facial surgeries. They are THE BEST!!! 💯"
"I had two teeth extracted yesterday. Dr Frederick and staff were so nice."
"Everything when ready smooth, informed me what to expect during the procedure. Highly recommend Dr. Frederick and staff."
"Dr. Frederick and the staff at the Florence location were very relaxing and professional during my brief procedure. I would recommend them to anyone seeking their services."
"Dr. Frederick and staff did a great job with my recent Oral procedure. I definitely RECOMMEND. Excellent."
"Smooth and fast checkin.Desk staff were professional and friendly. The wait was less than 15 minutes and I couldn’t have ask for a better explanation of procedure from Dr Frederick and Nurse Erin .They put my mind to rest and I am certainly less anxious about my up coming procedure."
"I would highly recommend this business. Dr Frederick, his nurse, and the rest of the staff were very nice, compassionate. He immediately diagnosed my problem and took me in for emergency surgery and just one day later I feel 100 times better than when I arrived at his office. If anyone needs help with their orthodontics needs please go see them. And my out of pocket was much less than I expected it to be so unlike most places they are not all about getting money but truly do care about their patients"
"Dr Frederick was very pleasant and professional and my procedure was not painful like I expected it to be. I am very pleased with the outcome and will definitely refer him to others who need the same services."
"Dr. Frederick was very self explainable and understanding"
"Nurse Burns and Dr. Frederick were amazing with taking out my daughter's wisdom teeth. Very helpful with follow-up questions, and when I called I actually got a real person. Unheard of these days. Very good experience from the consult to post surgery."
"I had a wisdom tooth removed yesterday morning at the Florence location. I have severe dental anxiety which the amazing nurse working with Dr Frederick quickly help to ease.(Regrettably I don't remember her name) After the procedure I had numbness and some swelling which I anticipated but minimal at best. And it was all completely gone except a small knot on my jaw line by bedtime. I was expecting the pain to inevitably creep in as the numbness dissipated but it has yet to give me any pain. I don't know what kind of magic ✨ Dr Frederick performed but this has been a completely pain free experience. I have taken some ibuprofen but I have not even touched the prescription meds. This has been nothing like the horror stories I've heard about different people's experiences with wisdom teeth surgery. I highly recommend Dr Frederick and his staff! I can't say enough as you can see lol."
"I am so thankful for the care our mom received from Dr Frederick. His nurse Erin was sooo patient & caring. Erin, verbally, gave us detailed postop surgery care prior to written instructions. Will definitely recommend Dr Frederick."
"Wonderful people all the way around. Dr. Frederick did an amazing job on my tooth extraction and I was really amazed by the nice, comforting setting"
"Love this place Jonathan Frederick was my dentist, great guy. All the nurses were extremely nice."
"Dr. Frederick is hands down the most patient dentist i have ever met. My son HATES going to the dentist. So, naturally we were dreading the appointment. As soon as Dr. Frederick stepped into the room he acted like he had known my son he whole life. Laughing, cracking jokes. He was so calm & understanding. Highly recommend!"
"Dr. Frederick is hands down the most patient dentist i have ever met. My son HATES going to the dentist. So, naturally we were dreading the appointment. As soon as Dr. Frederick stepped into the room he acted like he had known my son he whole life. Laughing, cracking jokes. He was so calm & understanding. Highly recommend!"
"Dr. Frederick is hands down the most patient dentist i have ever met. My son HATES going to the dentist. So, naturally we were dreading the appointment. As soon as Dr. Frederick stepped into the room he acted like he had known my son he whole life. Laughing, cracking jokes. He was so calm & understanding. Highly recommend!"
"Very kind and professional staff. Have been very pleased with every visit. Dr. Frederick explains every procedure so that I am informed of what to expect. I am very pleased with my care."
"Dr. Frederick and his staff were wonderful. I highly recommend!"
"Dr. Frederick was my doctor. He was very nice and answered all my questions. He made me feel very comfortable. His assistant was a very pleasant person also."
"Went back about a month after a tooth extraction and implant. Dr Frederick did an excellent job. it was done on a Friday and I flew to South Africa the following Wednesday. I did exactly what he and the nurses told me as far as cleaning. I had no problems! Absolutely the best and his nurses too!!! Highly recommend!!!!"
"Professional work was performed by a caring staff who were also pleasant, a favorable characteristic when one receives medical / dental services. I am very pleased with Dr. Frederick and staff."
"The staff was very friendly and professional. Dr. Frederick examined my mouth and explained to me the procedure he planned to perform and possiblity of any pain to expect afterwards. Dr. Frederick was also very friendly and professional. I would recommend him and his staff to anyone needing that type of service."
"Very professional staff from the calls, efficient retuning calls and handling insurance/ fast with implant quote. Dr. Jonathan Frederick consultation was precise covering the details of a tooth extraction and implant. His nurses are excellent too. I just had the procedure yesterday so I will give up an update after two weeks on my return follow up. Thinking positive!!!"
"Love Dr. Frederick. He’s the best."
"My son, Josh was referred to Dr. Frederick by my Dentist, Dr. Brett Bowen. His receptionist, Kelly Vincent called & got him in to see Dr. Frederick quickly! He suffered a facial injury at work, causing trauma to three of his front teeth. Dr. Frederick made us both feel very comfortable & assured him it was a fixable thing with implants. He was very kind & added just the right amount of humor to make Josh feel better about it all. He explained everything he would do in detail. His assistant , Erin was so sweet! I would definitely recommend Dr. Frederick!"
"My son, Josh was referred to Dr. Frederick by my Dentist, Dr. Brett Bowen. His receptionist, Kelly Vincent called & got him in to see Dr. Frederick quickly!He suffered a facial injury at work, causing trauma to three of his front teeth. Dr. Frederick made us both feel very comfortable & assured him it was a fixable thing with implants. He was very kind & added just the right amount of humor to make Josh feel better about it all. He explained everything he would do in detail. His assistant , Erin was so sweet! I would definitely recommend Dr. Frederick!"
"Dr. Frederick did an amazing job on my extraction! All of the ladies in the office and the nurses were SO kind. I was in and out within an hour. I also really appreciate Dr. Frederick listening to my concerns about my past reactions to sedation (when I had my wisdom teeth out years ago). With the info I gave him, he changed some medications for me and my recovery has been so much smoother this go around. Highly recommend!Also, Dr. McIlwain removed my wisdom teeth years ago and he was just as wonderful!"
"I was there in, I believe June of 2024 to have all my bottom teeth surgically removed so I could have a denture plate put in from Mcleary & Almon. Dr. Frederick explained everything to me on the 1st visit. He looked at the condition of my teeth, which were in bad shape and told me what he thought needed to be done. I made the appt. for the procedure, Dr. Frederick came in, he made sure that I was completely comfortable and that I understood everything that he was going to do. The nurse inserted the IV in my arm and shortly after I was out. I don't remember how long I was out. I remember waking up and not really feeling any pain throughout my healing process. Dr. Frederick in my opinion is one of, if not the best oral surgeon you could get if you need any work done. I have had to shuffle around insurance, but hopefully going back to see him in April for my top teeth."
"Dr. Frederick did an amazing job on my extraction! All of the ladies in the office and the nurses were SO kind. I was in and out within an hour. I also really appreciate Dr. Frederick listening to my concerns about my past reactions to sedation (when I had my wisdom teeth out years ago). With the info I gave him, he changed some medications for me and my recovery has been so much smoother this go around. Highly recommend! Also, Dr. McIlwain removed my wisdom teeth years ago and he was just as wonderful!"
"as excellent an experience as having a tooth pulled could be! everyone was very nice, including the consult nurse and office people, and dr. frederick is very skilled and kind and explained each step before he did it, which i appreciate. i was locally numbed only and experienced NO pain and have no after effects today, one day post procedure. i am only taking ibuprophen and don't think i need even that, since i have had no pain or swelling, even this am after sleeping all night with no meds. these people know what they are doing!"
"Recently had to have oral surgery including a tooth extraction and a couple of implants. Dr. Frederick did an excellent job. His supporting staff made for a very comforting situation. Would highly recommend this practice."
"as excellent an experience as having a tooth pulled could be! everyone was very nice, including the consult nurse and office people, and dr. frederick is very skilled and kind and explained each step before he did it, which i appreciate. i was locally numbed only and experienced NO pain and have no after effects today, one day post procedure. i am only taking ibuprophen and don't think i need even that, since i have had no pain or swelling, even this am after sleeping all night with no meds. these people know what they are doing!"
"Dr. Frederick is very Professional and describe the procedure and answered all my questions, the whole staff are very helpful and professional. I knew from my first visit I made the right choice, I would recommend Dr. Frederick to anyone looking for a oral surgeon."
"Dr. Frederick is very Professional and describe the procedure and answered all my questions, the whole staff are very helpful and professional.I knew from my first visit I made the right choice, I would recommend Dr. Frederick to anyone looking for a oral surgeon."
"Absolutely the best! Jonathan don’t beat around the brush and gets things done! His nurses are the sweetest and most caring! I’ll never use anyone else!"
"Dr Frederick is a pleasure to work with. He has done ten implants and every one of them came with no problems. I would recommend him to any one that needs dental surgery or implants. Two weeks checkup on last implants went well and everything was as expected."
"Very kind and professional staff. Have been very pleased with every visit. Dr. Frederick explains every procedure so that I am informed of what to expect. I am very pleased with my care."
"Dr Frederick is a pleasure to work with. He has done ten implants and every one of them came with no problems. I would recommend him to any one that needs dental surgery or implants. Two weeks checkup on last implants went well and everything was as expected."
"Dr Frederick is a pleasure to work with. He has done ten implants and every one of them came with no problems. I would recommend him to any one that needs dental surgery or implants."
"Dr Frederick and staff are top notch!! Made the visit as pleasant as possible! Thank you! Smiles go a long way!"
"Love Oral & Facial Surgery Of The Shoals! This has been twice for implants with Dr Frederick, my experience with him has been great! His staff makes you feel very comfortable too! I highly recommend him! Will use him for all my Oral & Facial Surgery's! Trusting Your Dr. means everything! Thank You Dr. Frederick!"
"Very kind and professional staff. Have been very pleased with every visit. Dr. Frederick explains every procedure so that I am informed of what to expect. I am very pleased with my care."
"Came in for followup. Dr Frederick was satisfied with progress and scheduled the next step."
"I have had many procedures done here and every experience has been very professional. Everyone is friendly and really puts you at ease. Of course, I have to say Dr Frederick is the best!"
"Dr Frederick and his staff are a professional, compassionate and caring group of people. They took the time to answer all my questions, they don't rush through your appointment, which is very important to me. I would highly recommend them."
"All the staff I dealt with were friendly and helpful. Everything was explained to me and I was given the opportunity to ask questions. Paperwork was given to me in detail explaining post surgical care. Dr. Frederick was very professional and I would recommend him to anyone needing an oral surgeon. I am well pleased with all the staff at Oral and Facial Surgery of the Shoals."
"Had a great experience here. The staff were very courteous and compassionate and Dr Frederick was great, answered all my questions and didn’t make me feel rushed. Highly recommend them"
"Dr Frederick and his staff are a professional, compassionate and caring group of people. They took the time to answer all my questions, they don't rush through your appointment, which is very important to me. I would highly recommend them."
"Dr. Frederick took out a tooth that needed to be extracted and was very gentle. His assistant even held my hand because I wasn't put to sleep due to another health condition. I highly recommend Dr. Frederick."
"Dr. Frederick, his dental assistant and staff at Oral & Facial Surgery of the Shoals were very responsible and answered my questions thoroughly. I was treated very respectfully."
"Dr. Frederick took out a tooth that needed to be extracted and was very gentle. His assistant even held my hand because I wasn't put to sleep due to another health condition. I highly recommend Dr. Frederick."
"Dr. Frederick is wonderful, caring, patient and does amazing work. I am terrified of dental work and he puts me completely at ease. I now have 5 dental implants and am very happy with the results. I highly recommend him."
"I highly recommend! Dr. Frederick is very professional, experienced and does a great job explaining very thing. The staff was very welcoming and friendly. They go above and beyond to make sure you’re comfortable!"
"I was in for a wisdom tooth removal assessment. Dr. Frederick and staff were very professional, caring, knowledgeable and courteous. Will have surgery next week."
"Everything about my experience was great from start to finish! They got me in quick for a consult and surgery the very next day for an abscessed tooth. Highly recommend them! All of the staff took great care of me as well as Dr. Frederick! I wish I knew the nurses name that was with me in surgery because she was so sweet!"
"The professionalism that is displayed at Oral & Facial Surgery of the Shoals is unmatched. The entire staff works so hard to make your experience as "painless" as possible. Shout-out to J. Frederick and the whole staff."
"Dr Frederick and his staff are tops! They have taken care of my husband and now me with extractions I have had little pain and great recovery I am not scared when I go to them because they are so personal and friendly Thank you for taking care of us! Dorothy and Tim Glover"
"Very personable, courteous, organized, and professional staff. Jonathan Frederick does a super job."
"Florence Office is excellent! Dr Jonathan Frederick is a great doctor and has a an excellent helpful staff. Very pleased"
"Dr Frederick and his staff are tops! They have taken care of my husband and now me with extractions I have had little pain and great recovery I am not scared when I go to them because they are so personal and friendly Thank you for taking care of us! Dorothy and Tim Glover"
"I was in for a wisdom tooth removal assessment. Dr. Frederick and staff were very professional, caring, knowledgeable and courteous. Will have surgery next week."
"Florence Office is excellent! Dr Jonathan Frederick is a great doctor and has a an excellent helpful staff. Very pleased"
"Very personable, courteous, organized, and professional staff. Jonathan Frederick does a super job."
"The professionalism that is displayed at Oral & Facial Surgery of the Shoals is unmatched. The entire staff works so hard to make your experience as "painless" as possible.Shout-out to J. Frederick and the whole staff."
"Easy registration process... Staff are ok with you being a little late.. warm, inviting associates/staff. Dr Frederick is thorough in explaining to the child and parent on procedure.. looking forward to my son having extractions and hoping for an easy recovery"
"I can't recommend this office enough. Freshly moved from Tennessee, I had alot of radiation to my teeth and had gotten a few implants in Tennessee. My oral surgeon in Clarksville recommend Sr. Frederick. They went to Vanderbilt together. From the moment I walked in, the staff, Allison has been amazing. Love them all. Dr. Frederick is just amazing. So smart and compassionate. He did my oral surgery and so far I'm very pleased with the whole process. Give this office a try, you won't be sorry."
"Dr Frederick and his staff are wonderful! I had great results! Thank you all!"
"Dr Frederick is a pleasure to work with. He has done six implants and every one of them came with no problems. I would recommend him to any one that needs d3ntal surgery or implants."
"Wonderful staff & Dr. Frederick was amazing!"
"Dr Frederick is amazing and the nicest most caring surgeon available anywhere."
"Dr Frederick is the best ever!!!"
"I can't recommend this office enough. Freshly moved from Tennessee, I had alot of radiation to my teeth and had gotten a few implants in Tennessee. My oral surgeon in Clarksville recommend Sr. Frederick. They went to Vanderbilt together.From the moment I walked in, the staff, Allison has been amazing. Love them all.Dr. Frederick is just amazing. So smart and compassionate. He did my oral surgery and so far I'm very pleased with the whole process.Give this office a try, you won't be sorry."
"Dr. Frederick does amazing work. The entire staff at both locations were extremely nice and very helpful. They make going to the dentist a breeze."
"Dr. Frederick was very professional and knowledgeable as well as very friendly. Would definitely recommend OFS of the Shoals!"
"DR. Frederick was great! I had my wisdom theeth extracted and he did a wonderful job. No complications and he was very friendly."
"Dr. FREDERICK was just amazing! He could see that my husband was scared and was extremely personable. Since we drove almost 2 hours to be seen, he scheduled the surgery for just a few hours after we went in. The staff took care of the insurance issues, which took tons of stress off of us. We will only use him in the future . The whole staff was well worth the drive ."
"Dr. FREDERICK was just amazing! He could see that my husband was scared and was extremely personable. Since we drove almost 2 hours to be seen, he scheduled the surgery for just a few hours after we went in. The staff took care of the insurance issues, which took tons of stress off of us. We will only use him in the future . The whole staff was well worth the drive ."
"I needed some extractions. Dr nix in red bay recommended dr Frederick nearly everything from start to finish was top notch. The doctor was thorough and friendly and I trusted him right away. But the staff makes a difference. A patient deals with several people before they ever see the doctor. These people were friendly and helpful. I would recommend this office."
"Dr. Frederick did an excellent job. I felt no pain either before nor after the surgery. there was very little bleeding involved as well. I was very surprised since usually if they say," you won't feel a thing", you do. I will definitely use him again!"