At Oral and Facial Surgery of the Shoals, we understand how important it is to feel confident and comfortable with your care. Over the years, we've helped many patients in Sheffield and Florence, AL, find solutions to their oral and facial concerns, achieving results that truly matter to them. Don't just take our word for it — read through the testimonials from patients who have experienced the difference our care can make. Their stories show how we're able to help people just like you regain their health, comfort, and confidence.
"My daughter is mentally handicapped and worried about getting a tooth pulled. Dr. Nester and his staff made her so comfortable that she went back alone and did fantastic! I highly recommend them! Thank you so much"
"Super nice and helpful staff. Didn’t have our insurance info…I thought the dentist office had sent it with the referral (oops). The ladies at the front were super helpful and didn’t seem to be irritated at my mistake. Loved our nurse. She was a sweetheart. Doc was joking around and being very personable when he came in but also very professional, which is always nice."
"Great from the entire staff that makes you feel comfortable. I have known Mark and his staff for many years and would definitely recommend this team of professionals. Thanks to all!"
"Absolutely adore the staff and nurses!!! They went above and beyond to make sure all my questions and concerned were answered and put at eased. Dentist was a 10/10 highly recommended!!!!"
"The staff was very friendly and professional. Dr. Frederick examined my mouth and explained to me the procedure he planned to perform and possiblity of any pain to expect afterwards. Dr. Frederick was also very friendly and professional. I would recommend him and his staff to anyone needing that type of service."
"Dr. Frederick did an amazing job on my extraction! All of the ladies in the office and the nurses were SO kind. I was in and out within an hour. I also really appreciate Dr. Frederick listening to my concerns about my past reactions to sedation (when I had my wisdom teeth out years ago). With the info I gave him, he changed some medications for me and my recovery has been so much smoother this go around. Highly recommend! Also, Dr. McIlwain removed my wisdom teeth years ago and he was just as wonderful!"
"Very informative. Kind and pleasant office staff and nurses. I was treated well and love my doctor! I am having an implant and I have a dental phobia but I am not concerned about this because I know I will be in great hands."
"Dr. Frederick did an amazing job on my extraction! All of the ladies in the office and the nurses were SO kind. I was in and out within an hour. I also really appreciate Dr. Frederick listening to my concerns about my past reactions to sedation (when I had my wisdom teeth out years ago). With the info I gave him, he changed some medications for me and my recovery has been so much smoother this go around. Highly recommend!Also, Dr. McIlwain removed my wisdom teeth years ago and he was just as wonderful!"
"Recently had to have oral surgery including a tooth extraction and a couple of implants. Dr. Frederick did an excellent job. His supporting staff made for a very comforting situation. Would highly recommend this practice."
"Dr Christopher Nestor has a professional but relaxed personality that I appreciate. I have small blood vessels so getting an IV in me is always a struggle. The nurse who performed this task did much better than those before her. She was kind and attentive to my discomfort. I'm on day two of my recovery and so far it has been good."
"Dr Christopher Nestor has a professional but relaxed personality that I appreciate. I have small blood vessels so getting an IV in me is always a struggle. The nurse who performed this task did much better than those before her. She was kind and attentive to my discomfort. I'm on day two of my recovery and so far it has been good."
"Great from the entire staff that makes you feel comfortable. I have known Mark and his staff for many years and would definitely recommend this team of professionals. Thanks!"
"Dr. Nester and his team is amazing! I had to use them on 2 different occasions they are kind and so professional. And the lady's at the desks are so sweet. Highly recommend!!"
"Dr. Nester and his team is amazing! I had to use them on 2 different occasions they are kind and so professional. And the lady's at the desks are so sweet. Highly recommend!!"
"Very informative. Kind and pleasant office staff and nurses. I was treated well and love my doctor! I am having an implant and I have a dental phobia but I am not concerned about this because I know I will be in great hands."
"I had 14 teeth removed yesterday they did a great job dr nester I have no pain the next day after just taking my ibuprofen haven’t taken the pain meds they gave me yet thank you guys so much"
"I had oral surgery yesterday with Dr. McIwain. I couldn't be more pleased. He and his nurses made sure I was comfortable and at ease before beginning the procedure. I highly recommend him for your oral surgery needs!"
"Absolutely the best! Jonathan don’t beat around the brush and gets things done! His nurses are the sweetest and most caring! I’ll never use anyone else!"
"Dr Frederick is a pleasure to work with. He has done ten implants and every one of them came with no problems. I would recommend him to any one that needs dental surgery or implants. Two weeks checkup on last implants went well and everything was as expected."
"Dr Frederick is a pleasure to work with. He has done ten implants and every one of them came with no problems. I would recommend him to any one that needs dental surgery or implants. Two weeks checkup on last implants went well and everything was as expected."
"Everyone was real nice and very friendly. It's nice to go to a place where you feel they care about what's going on with you. Dr. Mcilwain is great and cares about what he does. I recommend for anyone to go get your teeth done with him Thank You Melanie McWilliams"
"Everyone was real nice and very friendly. It's nice to go to a place where you feel they care about what's going on with you. Dr. Mcilwain is great and cares about what he does. I recommend for anyone to go get your teeth done with himThank YouMelanie McWilliams"
"Dr Frederick is a pleasure to work with. He has done ten implants and every one of them came with no problems. I would recommend him to any one that needs dental surgery or implants."
"The doctors and staff were very helpful! I felt NO PAIN during the procedure. They answered my questions and communicated with my husband during my recovery."
"I had excruciating pain due to a root canal tooth failure and the doctor made me feel very comfortable. They got me in immediately and did the extraction the same day. Before surgery they made me feel comfortable and I wouldn’t recommend a better place. I had to be put to sleep so for me the price was very reasonable. I’d definitely go back here if ever needed! The ladies at the reception are also very well mannered and make you feel very comfortable. Such a good office."
"Love Oral & Facial Surgery Of The Shoals! This has been twice for implants with Dr Frederick, my experience with him has been great! His staff makes you feel very comfortable too! I highly recommend him! Will use him for all my Oral & Facial Surgery's! Trusting Your Dr. means everything! Thank You Dr. Frederick!"
"Love Oral & Facial Surgery Of The Shoals! This has been twice for implants with Dr Fredrick, my experience with him has been great! His staff makes you feel very comfortable too! I highly recommend him! Will use him for all my Oral & Facial Surgery's! Trusting Your Dr. means everything! Thank You Dr Fredrick!"
"Dr Nester is a wonderful surgeon with a very pleasant personality who takes time to answer all your concerns and questions. I strongly recommend him!"
"Very nice staff. They all took care of what I needed, very friendly. Dr. NESTER was very informative and explained everything. I have been at office several times, always the best!!!!"
"Scary procedure for me made pleasant by Dr Nester and staff. Cost was reasonable. The nurse who took care of me was amazing! Thanks to them and good family all went well."
"Very nice staff.They all took care of what I needed, very friendly.Dr. NESTER was very informative and explained everything.I have been at office several times, always the best!!!!"
"All the ladies were so friendly. I was so nervous about this place before I came in. But It so relaxing just setting there look out the windows seeing the river. I have told my friend's all about this place. Thank you all for making me feel good."
"Dentist was very nice polite informed me of conditions and provided me with detailed opinions an needs explained all issues an needs surgery needs explained what to expect before an after surgery good personality attutide recommend to anyone"
"All the staff is friendly & kind. They are knowledgeable re their job responsibilities. Dr McIlwain is as always kind, polite & as the staff. He is very skilled and I am as always very pleased with his skills and excellent results."
"I liked the care and efficiency of service and the information of what to do after my surgery. The professional care of surgeon and nurses and answering of questions after care."
"Dr Nestor has always done a great job. He also asks me what I want or expect from an outcome. He explains things where I can understand it fully, especially if an outcome isn’t gonna be the way I think it should go. The staff and his assistants are always so kind and helpful and do everything in their power to put me at ease."
"Had a great experience here. The staff were very courteous and compassionate and Dr Frederick was great, answered all my questions and didn’t make me feel rushed. Highly recommend them"
"All the staff I dealt with were friendly and helpful. Everything was explained to me and I was given the opportunity to ask questions. Paperwork was given to me in detail explaining post surgical care. Dr. Frederick was very professional and I would recommend him to anyone needing an oral surgeon. I am well pleased with all the staff at Oral and Facial Surgery of the Shoals."
"Everyone at Oral & Facial was very courteous and professional. They made my experience hassle free and painless, which is very important to me. I hope I'll never need any more surgery, but if I need to I will not hesitate to return to Oral & Facial if the need arises."
"Excellent staff and physicians!! I have the utmost confidence that my care is a priority for this medical team! We are fortunate to have these specialists in our community."
"Dr Frederick and his staff are a professional, compassionate and caring group of people. They took the time to answer all my questions, they don't rush through your appointment, which is very important to me. I would highly recommend them."
"Friendly, great competent service. Oral surgery was a breeze. Recover less than 24 hours. I will have to take it easy the next couple days just to remember i have stitches in my mouth. Thank you!"
"Dr Nestor has always done a great job. He also asks me what I want or expect from an outcome. He explains things where I can understand it fully, especially if an outcome isn’t gonna be the way I think it should go. The staff and his assistants are always so kind and helpful and do everything in their power to put me at ease."
"Friendly, great competent service. Oral surgery was a breeze. Recover less than 24 hours. I will have to take it easy the next couple days just to remember i have stitches in my mouth.Thank you!"
"Everyone at Oral & Facial was very courteous and professional. They made my experience hassle free and painless, which is very important to me. I hope I'll never need any more surgery, but if I need to I will not hesitate to return to Oral & Facial if the need arises."
"Dr Frederick and his staff are a professional, compassionate and caring group of people. They took the time to answer all my questions, they don't rush through your appointment, which is very important to me. I would highly recommend them."
"All the staff is friendly & kind. They are knowledgeable re their job responsibilities. Dr McIlwain is as always kind, polite & as the staff. He is very skilled and I am as always very pleased with his skills and excellent results."
"They are a Blessing! I had 29 teeth pulled in one hour with very little swelling and felt great after 24 hours and didn't take a pain pill. I would like to Thank the whole team. God Bless!"
"To: An "Extraordinary" Surgeon; Dr. Johnathan Fredrick and his"Amazing"staff: I am grateful for your outstanding services rendered. Thank you for helping me through such a difficult time in my life. Everything I had to endure to get my smile back these Dental Implants was the best overall. It is so worth the wait and challenges. Again, thanks for your sincere and wonderful care before, during and after my surgeries. Sincerely, Michelle Underwood-Mathis"
"Dr. Nester and the staff are great! I was in and out very quickly the day of my surgery. The nurse was super kind and knowledgeable! Dr. Nester is great!"
"Dr. Frederick, his dental assistant and staff at Oral & Facial Surgery of the Shoals were very responsible and answered my questions thoroughly. I was treated very respectfully."
"Dr. Frederick took out a tooth that needed to be extracted and was very gentle. His assistant even held my hand because I wasn't put to sleep due to another health condition. I highly recommend Dr. Frederick."
"Dr McIlwain did an awesome job pulling my tooth. Second day and I’m feeling great. Everyone there was so nice. And I love looking out the Window at the river."
"Great from the entire staff that makes you feel comfortable. I have know Mark and his staff for many years and would definitely recommend this team of professionals. Thanks!"
"Dr. Frederick took out a tooth that needed to be extracted and was very gentle. His assistant even held my hand because I wasn't put to sleep due to another health condition. I highly recommend Dr. Frederick."
"Dr. Nester and the staff are great! I was in and out very quickly the day of my surgery. The nurse was super kind and knowledgeable! Dr. Nester is great!"
"They are a Blessing!I had 29 teeth pulled in one hour with very little swelling and felt great after 24 hours and didn't take a pain pill. I would like to Thank the whole team. God Bless!"
"To: An "Extraordinary" Surgeon;Dr. Johnathan Fredrick and his"Amazing"staff:I am grateful for your outstanding services rendered. Thank you for helping me through such a difficult time in my life. Everything I had to endure to get my smile back these Dental Implants was the best overall. It is so worth the wait and challenges.Again, thanks for your sincere and wonderful care before, during and after my surgeries.Sincerely,Michelle Underwood-Mathis"
"DrMcIlwain did an awesome job pulling my tooth. Second day and I’m feeling great. Everyone there was so nice. And I love looking out the Window at the river."
"That is a great to go to.If you need any surgery work done or anyDentist work on your teeth. I would recommend them to anybody. The doctors know what they are doing"
"I highly recommend! Dr. Frederick is very professional, experienced and does a great job explaining very thing. The staff was very welcoming and friendly. They go above and beyond to make sure you’re comfortable!"
"That is a great to go to. If you need any surgery work done or any Dentist work on your teeth. I would recommend them to anybody. The doctors know what they are doing"
"Dr. Frederick is wonderful, caring, patient and does amazing work. I am terrified of dental work and he puts me completely at ease. I now have 5 dental implants and am very happy with the results. I highly recommend him."
"Dr. Nester and the staff are very nice. Dr. Nester explained my procedure in detail, and in words I could understand. He is patient and answered any questions or concerns I might have."
"The professionalism that is displayed at Oral & Facial Surgery of the Shoals is unmatched. The entire staff works so hard to make your experience as "painless" as possible. Shout-out to J. Frederick and the whole staff."
"Dr. Nester and the staff are very nice.Dr. Nester explained my procedure in detail, and in words I could understand. He is patient and answered any questions or concerns I might have."
"The professionalism that is displayed at Oral & Facial Surgery of the Shoals is unmatched. The entire staff works so hard to make your experience as "painless" as possible.Shout-out to J. Frederick and the whole staff."
"These folks are the real deal ! They have an entire staff of friendly professionals. I believe and am confident that no one else could have done a more superior job.A real game changer for me and I'm thankfully grateful to be in thier caring hands."
"Everyone is so professional, yet kind. I was chatting with the assistant. She offered me gas, and I said "yes, please." Then Dr. Nester came in the room, said one friendly sentence to me in greeting, and the next thing I knew, I was being awakened and escorted out. I had three teeth removed, and never felt or knew a thing! I am so pleased with their excellent service, and I highly recommend them to you."
"I had oral surgery yesterday with Dr. McIwain. I couldn't be more pleased. He and his nurses made sure I was comfortable and at ease before beginning the procedure. I highly recommend him for your oral surgery needs!"
"These folks are the real deal !They have an entire staff of friendly professionals.I believe and am confident that no one else could have done a more superior job.A real game changer for me and I'm thankfully grateful to be in thier caring hands."
"I was recommended to Dr. Mcilwain and I am so grateful for the recommendation. The staff and nurses were amazing. They were comforting and helpful. Dr. Mcilwain is very skilled and helped me tremendously. Everyone spoke to me in a way I could understand - not overloading me with jargon and leaving me to figure it out in my own. I appreciate everything they did for me to help. At first, I hated the long drive, but it was ever so worth it to have my issue solved. I will be forever be appreciative they took me on. Thank you!"
"My daughter had a consult for wisdom teeth and all of the staff were extremely nice and helpful. From the front window to the girls that triaged her. We love this practice!"
"Had a lower molar removed. The entire staff was friendly and accommodating, and everyone took the time to answer my questions and make sure I was prepared. Since I'm an anxiety patient I especially loved how Dr. Nester took the time to talk me through everything with knowledge and humor. Very grateful for a very good experience!"
"I had problem with bone fragments protruding through my gums from having a tooth removed in 2012 and Dr Fredrick fixed it for me at no charge I was only charged for the consultation visit which I thought was above and beyond what was expected of him"
"Dr Fredrick is the best. He did my oral surgery and did a good job on my mouth. His nurses are very helpful too. They all will kid and cut up with you and that made me feel very comfortable with them. The staff up front or anytime I call is very helpful when I feel there’s a problem with my mouth or teeth. I would recommend Dr Fredrick to my family and friends. Thanks to all of you for your kindness, compassion, understanding, and your professionalism. With gratefulness, Linda Mueller"
"Our experience at Oral & Facial Surgery of the Shoals was very positive. The doctor was patient, thorough and answered all of my questions. The staff was also friendly and helpful."
"I could not be more pleased with the care I received before, during and after my procedure. If you ever need oral surgery I highly recommend OFS of the Shoals."
"My first consult went very well. The Dr and Nurses were so sweet and explained the process of what I needed in a very compassionate manner. Right now we are waiting on my cardiologist to approve my surgery."
"All the staff were very friendly and helpful. We had a great experience. We would highly recommend and of our family or friends to this facility. Thank y’all so much."
"My daughter had a consult for wisdom teeth and all of the staff were extremely nice and helpful. From the front window to the girls that triaged her. We love this practice!"
"I appreciate all the staff that helped me through my needs. All were so very nice. Dr. Mark MCllawain was such an experienced dentist,I had no Pain at all after. Which was usual. I would recommend it to all I know. Thanks to all at your Sheffield office."
"Very friendly and took care of my husband after his teeth removed. When my husband had s problem later in the day they took him in within 30 minutes to stop excessive bleeding. Glad my husband was in such good care."
"Dr. Mc Ilwain & his staff were AMAZING from my first visit, I don't usually do to good at the dentist, but they made a stressful event for me a whole lot easier!! Thank you guys!!"
"Very nice, the only place I trust for any oral surgery. Explains to where you can understand, very knowledgeable, n if they don't do what you need they will tell you who can, always smiles n very concerned about their patients !! Love Dr McIliwane (sure I didn't spell it correct ! Lol ! ) I highly recommend them !!"
"Dr Frederick is a pleasure to work with. He has done six implants and every one of them came with no problems. I would recommend him to any one that needs d3ntal surgery or implants."
"Dr. Nester did an amazing job removing my wisdom teeth. He explained everything on a level I understood. Not a super fan of the staff who handles the billing."
"The staff were all very kind and friendly. Dr. Nester and his team were great, they made my extraction under local anesthesia very low stress and pain free!"
"Dr. McIlwain did an extraction and a dental post implant. I’m very pleased with the progress. His office staff has been very professional and friendly. I also appreciated the calls after the procedures to check on my well-being. Highly recommend."
"Could not have asked for a better visit. The staff was all so nice to me, and Dr. MC, saved my life with what I have going on! I will sing his praises forever!!!!!"
"Friendly staff. Clean environment. Just a pleasure being there. Just remember they close for lunch, so don't get there early. BUT they said 12.45 and doors were unlock at that time. THANK YOU"
"I appreciate all the staff that helped me through my needs.All were so very nice.Dr. Mark MCllawain was such an experienced dentist,I had noPain at all after. Which was usual.I would recommend it to all I know.Thanks to all at your Sheffield office."
"Very friendly and took care of my husband after his teeth removed. When my husband had s problem later in the day they took him in within 30 minutes to stop excessive bleeding. Glad my husband was in such good care."
"Friendly staff. Clean environment. Just a pleasure being there. Just remember they close for lunch, so don't get there early. BUT they said 12.45 and doors were unlock at that time. THANK YOU"
"Dr. Nester did an amazing job removing my wisdom teeth. He explained everything on a level I understood.Not a super fan of the staff who handles the billing."
"Dr Fredrick is the best. He did my oral surgery and did a good job on my mouth. His nurses are very helpful too. They all will kid and cut up with you and that made me feel very comfortable with them. The staff up front or anytime I call is very helpful when I feel there’s a problem with my mouth or teeth. I would recommend Dr Fredrick to my family and friends. Thanks to all of you for your kindness, compassion, understanding, and your professionalism.With gratefulness,Linda Mueller"
"Very nice, the only place I trust for any oral surgery. Explains to where you can understand, very knowledgeable, n if they don't do what you need they will tell you who can, always smiles n very concerned about their patients !! Love Dr McIliwane (sure I didn't spell it correct ! Lol ! )I highly recommend them !!"
"I had problem with bone fragments protruding through my gums from having a tooth removed in 2012 and Dr Fredrick fixed it for me at no charge I was only charged for the consultation visit which I thought was above and beyond what was expected of him"
"Had a lower molar removed. The entire staff was friendly and accommodating, and everyone took the time to answer my questions and make sure I was prepared.Since I'm an anxiety patient I especially loved how Dr. Nester took the time to talk me through everything with knowledge and humor. Very grateful for a very good experience!"
"Dr. McIlwain did an extraction and a dental post implant. I’m very pleased with the progress. His office staff has been very professional and friendly. I also appreciated the calls after the procedures to check on my well-being. Highly recommend."
"I went to see Dr McIlwain for a consult. He was very friendly but professional. Front office staff wasn’t the friendliest but doesn’t warrant the unfriendly reviews that I’ve noticed. The nurses were friendly. Everything was in a timely manner. I would recommend this dentist to anyone."
"9 months ago we had a very unpleasant experience with Dr. McIlwain. He barely spoke to us when he walked in the door, was unfriendly when he did, didn't want to answer questions, and even got up and walked out on us mid-conversation and never came back. Today we went and he was nice, friendly, joked around, told us stories about his childhood and was like a totally different person. I was shocked. I don't know which side of him is normal, but he was very nice today and we had a fine experience. Maybe he just had a bad day last time, I don't know. I had never had a doctor be so rude to me before the first time we went, but today was fine. The office staff were fine both times."
"9 months ago we had a very unpleasant experience with Dr. McIlwain. He barely spoke to us when he walked in the door, was unfriendly when he did, didn't want to answer questions, and even got up and walked out on us mid-conversation and never came back. Today we went and he was nice, friendly, joked around, told us stories about his childhood and was like a totally different person. I was shocked. I don't know which side of him is normal, but he was very nice today and we had a fine experience. Maybe he just had a bad day last time, I don't know. I had never had a doctor be so rude to me before the first time we went, but today was fine. The office staff were fine both times."
"I went to see Dr McIlwain for a consult. He was very friendly but professional. Front office staff wasn’t the friendliest but doesn’t warrant the unfriendly reviews that I’ve noticed. The nurses were friendly. Everything was in a timely manner.I would recommend this dentist to anyone."
"I was there to get immediate dentures they were all very nice clean place I am nervous at dentist and they done wonderful job with keeping me calm and as little pain as possible highly recommend this place Dr Morris even called and asked how I was and gave me his number to text and answer an questions I had that was awesome he didn’t have to do that but did meant a lot to me thank you"
"I was in a world of pain with a tooth that i had tried to be pulled by a dentist. The surgeon and staff were excellent and great people. I was a work in but they were very prompt and courteous to me, they made me feel very comfortable and got me out of the pain I was suffering from. A huge thank you to all that I dealt with there. May God bless these wonderful people. I highly recommend them. Thank You"
"I was in a world of pain with a tooth that i had tried to be pulled by a dentist.The surgeon and staff were excellent and great people. I was a work in but they were very prompt and courteous to me, they made me feel very comfortable and got me out of the pain I was suffering from. A huge thank you to all that I dealt with there. May God bless these wonderful people. I highly recommend them. Thank You"
"Dr. FREDERICK was just amazing! He could see that my husband was scared and was extremely personable. Since we drove almost 2 hours to be seen, he scheduled the surgery for just a few hours after we went in. The staff took care of the insurance issues, which took tons of stress off of us. We will only use him in the future . The whole staff was well worth the drive ."
"Dr. FREDERICK was just amazing! He could see that my husband was scared and was extremely personable. Since we drove almost 2 hours to be seen, he scheduled the surgery for just a few hours after we went in. The staff took care of the insurance issues, which took tons of stress off of us. We will only use him in the future . The whole staff was well worth the drive ."
"Dr Fredrick took care of my wisdom teeth and implant. He is very professional and provides great quality of work. The staff is friendly and helpful and greats you with a smile."
*Individual results are not guaranteed and may vary from person to person. Images may contain models.